On this episode, Kasey Cromer and I discuss the importance of self care as part of a total mental wellbeing process on this episode of Coffee Talk With Brohawk
The topic this week is Mental Wellness in the contact center featuring Deepak Selvaratnam on this episode of Coffee Talk With Brohawk
Amy Smith of Challenger, Inc. chat about coaching and development on this episode of Coffee Talk With Brohawk
Kerry Childe discusses data security and privacy on Coffee Talk With Brohawk
Renee Odunaiya discusses Contact Center Operations
Jana Berton of Tri-Starr Group discusses staffing and recruiting for Contact Centers
Yossi Abraham of Zappix discusses the value and impact of Visual IVR's
Micah Peterson of ProcedureFlow discusses Knowledge Management and Process Flows
Milan Batinich of A.W. Companies discusses Psychometrics with Mark Brody
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