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    • Home
    • About
    • Services
    • Articles
    • Contact Us
    • Coffee Talk Episodes
      • Episodes 30 -39
      • Episodes 19 - 29
      • Episodes 10 - 18
      • Episodes 1-9
    • Relationships
      • Affiliations
      • Partner Interviews
  • Home
  • About
  • Services
  • Articles
  • Contact Us
  • Coffee Talk Episodes
    • Episodes 30 -39
    • Episodes 19 - 29
    • Episodes 10 - 18
    • Episodes 1-9
  • Relationships
    • Affiliations
    • Partner Interviews
Brohawk Solutions

Bringing solutions to your Contact Center challenges

Bringing solutions to your Contact Center challengesBringing solutions to your Contact Center challenges

Coffee Talk With Brohawk Episodes 10-18

Coffee Talk With Brohawk Episode 18

Coffee Talk With Brohawk Episode 18

Coffee Talk With Brohawk Episode 18

ICMI Top 25 Thought Leader Neal Dlin and Mark Brody discuss CX, EX, QA, and Technology supporting the modern digital contact center.

Coffee Talk With Brohawk Episode 17

Coffee Talk With Brohawk Episode 18

Coffee Talk With Brohawk Episode 18

Nichole Harrop and Mark Brody dive into the importance of mentoring women in the workplace and the value of coaching and developing women to be successful leaders for your organization. 

Coffee Talk With Brohawk Episode 16

Coffee Talk With Brohawk Episode 18

Coffee Talk With Brohawk Episode 16

Leo Prada and Mark Brody discuss the value of networking regardless of organizational role or position. Everyone can benefit from positive networking.

Coffee Talk With Brohawk Episode 15

Coffee Talk With Brohawk Episode 15

Coffee Talk With Brohawk Episode 16

Rob Zambito and Mark Brody discuss member engagement as part of the member experience for associations on this episode of Coffee Talk With Brohawk.

Coffee Talk With Brohawk Episode 14

Coffee Talk With Brohawk Episode 15

Coffee Talk With Brohawk Episode 14

Fred Stacey and Mark Brody sit down and discuss technology, AI, and their impact on contact center strategy on this episode of Coffee Talk With Brohawk.

Coffee Talk With Brohawk Episode 13

Coffee Talk With Brohawk Episode 15

Coffee Talk With Brohawk Episode 14

On this episode of Coffee Talk With Brohawk, Bryan Hovasse and Ralph Bevilacqua discuss WFM strategies and tools

Coffee Talk With Brohawk Episode 12

Coffee Talk With Brohawk Episode 12

Coffee Talk With Brohawk Episode 12

On this episode we discuss CX, Coaching, and our favorite topic - Kansas Jayhawk Basketball with Rob Dwyer

Coffee Talk With Brohawk Episode 11

Coffee Talk With Brohawk Episode 12

Coffee Talk With Brohawk Episode 12

We are talking QA in the Contact Center in this episode of Coffee Talk with Brohawk featuring Glen Friedman and Jill Williams

Coffee Talk With Brohawk Episode 10

Coffee Talk With Brohawk Episode 12

Coffee Talk With Brohawk Episode 10

Elaine Biskupic is my guest in this episode of Coffee Talk with Brohawk where we discuss training and unleashing individual potential


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