Talent Optimization Services

Assemble a High-Performing CX Team

Whether you need help defining your organization’s strategic direction, bridging talent gaps to ensure you meet your strategic objectives, or want help reducing attrition, we can help.

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Talent Advisory Services

Your Partner in Team Optimization

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    Hiring Strategy

    Are you hiring the right person for your open role?

    We partner with Predictive Index (PI) to conduct behavioral assessments that help effectively screen candidates for each open role resulting in significant savings on turnover costs.

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    Employee Engagement

    Do you know what keeps your employees motivated?

    Get actionable insights to address employee disengagement, improve team dynamics, and boost overall morale. By understanding and anticipating employee needs, we help organizations create a more engaging and productive work environment.

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    Workforce Optimization

    Is your team structured in a way to achieve your business outcomes?

    Brohawk Solutions will conduct an analysis to uncover potential areas of opportunities where your business could outsource to improve redundancy and drive down costs. They’ll even help you find the best-fit outsourcing partner for your business’s specific needs.

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    Talent Development

    Do your employees have a clear path to growth?

    Through actionable insights uncovered with a PI analysis we provide personalized recommendations to develop your company’s most valuable employees; unlocking their potential and making your company a great place to work.

Find the right hire for every role

Unlock the Power of Behavioral Assessments

Behavioral assessments provide a simple framework that outlines how someone performs best as an individual and within a team setting in the workplace. When used across an organization, behavioral assessments can help improve hiring decisions, form cohesive teams, and ultimately cut costs made from poor-fit hires or team dynamics.

Curious About Your Behavioral Profile?

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Some of the ways we assist our clients

Just A Few Recent Projects…

  • Define your organizations strategic direction

  • Identify your organizations strengths

  • Explore how to bridge your talent gaps

  • Implement a data-driven hiring strategy

  • Learn how individuals and teams can most effectively communicate with each other

  • Improve attrition/retention reducing your people costs

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Want to learn more?

Get in touch with us to schedule a call to find out how we can help your call center.